Hello.
I have a database in Odoo SH, where we migrated from Odoo 15 to Odoo 17. In Odoo 15, when you wanted to send an invoice by email, the "send and print" button automatically loaded the corresponding invoice template. However, after the migration, we encountered a problem: clicking the "send and print" button no longer loads the corresponding template by default (I have to search for the template in the field so that it loads all the information).
Did this change in Odoo 17? I've already checked the template settings and the dynamic reports field. I've loaded the options for Invoice, Unpaid Invoice, and Original Invoices, and I've left the field empty. I've also checked the external identifiers, and the template's EXTERNAL ID is correctly loaded in the external identifiers section under the technical settings, but nothing has worked.
Any recommendations for solving this problem? I can't find the solution using the Odoo settings themselves.
Thanks.