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Hello,
Can anyone tell me how to change the template generated when sending out a credit note to customers? I know I can do it manually each time, but I´d like to save the correct template.
When I search for "templates" this one I can´t find.
Regards,
Hi,
You can enable the developer mode in the database and navigate to Settings -> Technical -> Email -> Email Templates and in the search view, search for credit note.
Open the credit note template and then you can modify the template as per the need. Once you made necessary adjustments, you can preview the changes by clicking the Preview smart button in the top right.
Thanks
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