I have created an item that I would like to sell. Since it is a sharpening service I offer, the item itself is a non-stock item.

The way we work is we get clients' tools, we sharpen them and then we return them to client. I set up my item with several variants. I also created the workflow and several operations, since the item (in this case it is a circular sawblade) needs to pass by several machines.

However when I open an order, there is no work order generated. Instead, I only get an option to cancel or to invoice the item. I know I am doing something wrong, but I just can't figure it out.

Any help would be greatly appreciated.

Thank you.