We would like a solution that to send a payment reminder on all outstanding invoices and at the same time reset the follow-up. 

We have tried using Follow-up reports -> select all customer -> Action -> process automatic follow-ups but this has shown to record that a reminder was sent out in the chatter.

We have also tried sending an email to all customers using Follow-up reports -> select all customer -> Action -> Send Email using the payment reminder template but this does not include the invoices that are overdue. 

We would like a solution that includes the outstanding invoices and restarts the follow-up process/levels without having to change this on each customer individually.