I want to get the items that are still not yet viewed. For example in 'Quotation'.
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@Samantha Cruz
Just search the model using this domain:
unread_ids = self.env['sale.order'].search([('message_unread', '=', True)])
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@Axel what part of the code? Can you please give an example?
I edit the domain example in my answer so you could get the idea better
Thanks Sir! :)