Error when confirm incoming mail server

Question

I'm trying to configure an incoming mail server
I have entered a name
selected type "Outlook OAuth Authentication"
Server name : outlook.office365.com
Port : 995
SSL/TLS are checked
Username are my email
There are a green label "Outlook Token Valid"
If I click on "Test & Confirm" I got and error message
"Invalid Operation
Server replied with following exception:
None"

I don't have trouble with the outgoing mail server. (Encryption TLS, server name:smtp.office365.com, port:587, username:my email

Yannick · Answer

I forgot to tell that the Exchange365 licence I use are the Kiosk. I don't have access to IMAP protocol, only the POP with a small 2Gb of storage.
I also try with IMAP by chaning port for 993, I got error message : " SELECT command error: BAD [b'User is authenticated but not connected.'] "

Desk Enterprise · Answer

Hii,
Switch to IMAP settings
Server Name:  None [1] outlook.office365.com
Port: 993
SSL/TLS: Checked
Username: your full email address
Keep “Outlook OAuth Authentication” selected.

Enable IMAP in your Microsoft 365 account

Go to  None [2] https://outlook.office365.com/

Settings → Mail → Sync email → Enable IMAP access.

Grant API permissions for IMAP in Azure   (if you're using custom app registration)

Go to Azure AD → App registrations → Your OAuth app → API Permissions.

Add IMAP.AccessAsU

Cybrosys Techno Solutions Pvt.Ltd · Answer

Hi,

Please refer to the following for configuring the mail server.

*  https://www.cybrosys.com/blog/how-to-configure-outgoing-and-incoming-mail-servers-in-odoo-18 [1]

*  https://www.odoo.com/documentation/16.0/applications/general/email_communication/email_servers.html [2]

Hope it helps

[1] https://www.cybrosys.com/blog/how-to-configure-outgoing-and-incoming-mail-servers-in-odoo-18
[2] https://www.odoo.com/documentation/16.0/applications/general/email_communication/email_servers.html

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