Dear all,

I need to create an auto-responder via E-Mail, in case a new lead was created based on an incoming mail.

Use-case where we want to send an auto response

• new mail was send to marketing@domain.com from customer@companyB.com
• marketing@domain.com is assigned to a sales-team in CRM
• when a new mail arrives, a new lead is created
• now, a mail is sent to customer@companyB.com with a confirmation, that we will get in contact with the customer

Use-case where we will NOT send an auto response

• a sales-Team-member simply creates a new lead

how is it possible to  implement it? So far, I was only able to create a rule which sends a confirmation mail when a new lead was created. no matter if the lead was created by mail or manuall by a sales team member. 

thanks a lot!