When I want to comment on a customer ticket from the web, not from the helpdesk, clicking send to comment generates the following error:
500 Internal Server Error
Traceback (most recent call last): File "/home/cust/odoo/odoo/addons/base/models/ir_http.py", line 203, in _dispatch result = request.dispatch() File "/home/cust/odoo/odoo/http.py", line 833, in dispatch r = self._call_function(**self.params) File "/home/cust/odoo/odoo/http.py", line 344, in _call_function return checked_call(self.db, *args, **kwargs) File "/home/cust/odoo/odoo/service/model.py", line 97, in wrapper return f(dbname, *args, **kwargs) File "/home/cust/odoo/odoo/http.py", line 337, in checked_call result = self.endpoint(*a, **kw) File "/home/cust/odoo/odoo/http.py", line 939, in __call__ return self.method(*args, **kw) File "/home/cust/odoo/odoo/http.py", line 517, in response_wrap response = f(*args, **kw) File "/home/cust/odoo/addons/portal/controllers/mail.py", line 75, in portal_chatter_post url = url + "#discussion" TypeError: unsupported operand type(s) for +: 'NoneType' and 'str'