Reaching out to the community here because I have not be able to find a solution.

I have configured SMTP successfully. I want to track all inbound and outbound correspondence within Odoo. I cannot wrap my head round the AWS Workmail set up and Odoo Inbound server settings. AWS does not provide organization user/pass credentials. Only Organiztion ID, ARN, Alias, Directory ID, Directory Type.

Thoughts are
create one catchall@ alias in AWS Workmail
Create access control rule
Use IMAP configuration

I've tried the above and get reply
Server replied with following exception:
[UNAVAILABLE] Temporary authentication failure.

Is there an odoo config setting that I may need to modify that could be causing this?

Thank you in advance for your input and for all the valuable info I have found on the community here already