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May someone help me to prepare the dunning process under Odoo 18. I don't find any documentation about that process.
How to add fields in the dunning text to print the total dunning amount or to set the new payment term?
Why I can't find a proper documentation about that processß
Thanks
Hello there,
For this, Follow-up Levels may be useful
Refer to the Odoo tutorial here / Direct Youtube Link
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Unfortunately, this video is not really helpful. It gives no guidelines how to create the email template with additional information like the total amount of open debts, the new payment date for the dunning etc.