TSME
Company Name: TSME
Country: Jordan
Industry: Digital Transformation Services, Business Consulting
Main Apps: Sales, Project, Invoice, Purchase
Number of Odoo Users: 7
Odoo Customer Success Manager: Majd Ahmed
Odoo Implementing Partner: AlShayeb Partners
About TSME
Founded in 2002 and headquartered in the UAE, TSME has established itself as a regional leader in digital transformation. With operations across Jordan, Saudi Arabia, Muscat, and Kuwait since 2017, the company provides end-to-end solutions in process management and business consulting — covering every aspect of their clients’ digital transformation journey.
The Challenge: Disconnected Reporting and Manual Processes
Before Odoo, reporting was a major challenge for TSME.
- Reports had to be exported from multiple sources.
- Critical information required manual calculations.
- Project milestones and financial data were difficult to align across departments.
This made it hard for the team to gain a clear, real-time view of operations, which slowed down decision-making and added complexity to daily workflows.
The Solution: Odoo’s Unified Platform
With Odoo, TSME found a system that was not only powerful but also easy to use.
- Real-Time Insights:
The Dashboard app gave TSME instant access to vital data. From invoicing trends to product distribution, reports that once required manual effort were now available at the click of a button. - Seamless Project Management:
By integrating sales orders directly into the Projects app, project timelines became transparent. Milestones and deadlines could be tracked in real-time, giving teams full visibility on what needed to be delivered today, tomorrow, or next month. - Finance Automation:
Once milestones were reached, the system automatically notified the finance team, eliminating the need for manual email communication. Project margins, selling prices, and cost prices were all visible in one place — no more digging through individual project documents.
The Experience: User-Friendly and Reliable
According to the TSME team:
- “Odoo is user-friendly, especially compared to other systems, and its UI/UX is beautiful.” — Emad Sabihat, Director of Corporate Services and Finance
- “It feels like a friend.” — Mohammad Qabarti, Marketing Manager
- “If I had to describe Odoo in one word, it would be easygoing.” — Lana Jarrar, Senior Contract Specialist
The Result: A Clearer Vision for Growth
Odoo transformed TSME’s operations by providing clarity, automation, and real-time access to data. Teams now spend less time managing workflows and more time focusing on strategic goals — ultimately allowing TSME to better serve its 200+ clients across ten locations worldwide.
