Error When Testing Connection for Outlook in Odoo V17.1

Question

Hello everyone,

I am encountering an issue while attempting to test the connection for Outlook in Odoo, and I am seeking assistance to resolve issue.
Specifically, when trying to establish the connection with Outlook within Odoo, I am encountering an error message. Despite following the recommended steps outlined in the documentation, I have been unable to successfully establish the connection.
The error message I am receiving is in the screenshot below:

If anyone has encountered a similar pro

Dương Nguyễn · Answer

I have encountered this one, and i must use an outlook account for enterprise then i'll be able to config this.
Back then, my outlook account is just a normal account, so i get the error exactly like you
If i remember it correctly i register the account here  https://www.microsoft.com/en-US/microsoft-365/outlook/outlook-personal-email-plans?ocid=PROD_outlook_cons_outlook_ups_OL-Web_May19UI&rtc=2 [1]

[1] https://www.microsoft.com/en-US/microsoft-365/outlook/outlook-personal-email-plans?ocid=PR

Niyas Raphy (Walnut Software Solutions) · Answer

Hi,
In case if the other suggestion from @Duong didn't worked for you, try setting *mail.default.from *in system parameters with your email and see if that can solve the issue.
Thanks

Related Posts	Respostes	Vistes
Email sending by email queue manager not working outgoing email odoo odooV8	0 d’oct. 17	9396
outgoing mail configuration showing error Solved error outgoing email connection congiguration	12 de març 25	29284
Odoo Helpdesk with AWS SES Email Account Reply issue outgoing email helpdesk odoo 16.0	1 de des. 24	2732
outgoing mail configuration showing error error outgoing email connection congiguration	3 d’ag. 24	6823
outgoing mail configuration showing error error outgoing email connection congiguration	1 d’ag. 24	5509

This question has been flagged

Enjoying the discussion? Don't just read, join in!