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Hi,
When a cutomer login his via our portal then click on an invoice they get this message :
We did try to investigate logs we don't really understand what's wrong. On the same page, Quotations show up, orders too, only invoices show this error
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500 Internal Server Error
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See log here:
2020-02-06 14:32:18,202 1429 ERROR d3sys01 openerp.addons.website.models.ir_http: 500 Internal Server Error:
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/openerp/addons/website/models/ir_http.py", line 243, in _handle_exception
response = super(ir_http, self)._handle_exception(exception)
File "/usr/lib/python2.7/dist-packages/openerp/addons/base/ir/ir_http.py", line 158, in _handle_exception
return request._handle_exception(exception)
File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 797, in _handle_exception
return super(HttpRequest, self)._handle_exception(exception)
File "/usr/lib/python2.7/dist-packages/openerp/addons/base/ir/ir_http.py", line 183, in _dispatch
result = request.dispatch()
File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 856, in dispatch
r = self._call_function(**self.params)
File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 332, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/openerp/service/model.py", line 118, in wrapper
return f(dbname, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 325, in checked_call
result = self.endpoint(*a, **kw)
File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 975, in __call__
return self.method(*args, **kw)
File "/usr/lib/python2.7/dist-packages/openerp/http.py", line 525, in response_wrap
response = f(*args, **kw)
File "/usr/lib/python2.7/dist-packages/openerp/addons/report/controllers/main.py", line 45, in report_routes
pdf = report_obj.get_pdf(cr, uid, docids, reportname, data=data, context=context)
File "/usr/lib/python2.7/dist-packages/openerp/api.py", line 250, in wrapper
return old_api(self, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/openerp/addons/professional_templates/models/report.py", line 46, in get_pdf
result = super(Report, self).get_pdf(cr, uid, ids, report_name, html=html, data=data,context=context)
File "/usr/lib/python2.7/dist-packages/openerp/api.py", line 250, in wrapper
return old_api(self, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/openerp/addons/report/models/report.py", line 181, in get_pdf
html = self.get_html(cr, uid, ids, report_name, data=data, context=context)
File "/usr/lib/python2.7/dist-packages/openerp/api.py", line 250, in wrapper
return old_api(self, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/openerp/addons/report/models/report.py", line 139, in get_html
report = self._get_report_from_name(cr, uid, report_name)
File "/usr/lib/python2.7/dist-packages/openerp/api.py", line 250, in wrapper
return old_api(self, *args, **kwargs)
File "/usr/lib/python2.7/dist-packages/openerp/addons/report/models/report.py", line 515, in _get_report_from_name
idreport = report_obj.search(cr, uid, conditions)[0]
IndexError: list index out of range