Hi,
How do issue credit note(not refund) from invocing module ?
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There are two options to update a validated invoice:
- Create a credit note to semantically "undo" the invoice
Cancelthe invoice, thenSet to draftand update it. Afterwardsvalidateit again.
For the 2nd option you have to
- install module
account_cancel - activate flag
Allow Cancelling Entriesfor the desired journal (e.g. "Sales Journal") in menu "Accounting / Configuration / Journals / Journals"
"Create a credit note to semantically "undo" the invoice" Is it not possible to credit a credit note for part of the invoice? E.g. create a credit note for 10% of the invoice value, then reconcile that amount against the invoice?
Hi,
Please refer to the documentation below and youtube videos
https://www.cybrosys.com/odoo/odoo-books/odoo-book-v15/accounting/credit-notes/
https://www.cybrosys.com/odoo/odoo-books/odoo-book-v16/accounting/credit-note/
https://www.odoo.com/sk_SK/slides/slide/issuing-a-credit-note-1685
https://www.cybrosys.com/odoo/videos/v15/accounting/credit-notes-in-odoo15/
Regards
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You you explain more specific?
For example, I make an invoice. Hit validate and then realize I have missed line item. We have not exchanged any money, customer does not even know about it, what is best way to handle it ? How do I issue simple credit note. In out currren system I just presame line items etc :-)