Hello,
I'm new to odoo, Is there any chance to change in Odoo saas 18.1 the title of webform creating ticket for an Team in the ticket system?
Where it says "Send a ticket - Team Name"
Thanks so much for any help
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Hi,
In Odoo SaaS 18.1, direct customization is limited because you don't have access to the backend code. However, you can change the title of the Helpdesk webform (e.g., “Send a ticket - Team Name”) through the website editor or by using Studio (if you have it enabled).
If you have Odoo Studio enabled:
- Go to the Helpdesk > Website > Webform or Ticket Submission Form.
- Click on Studio (top right).
- Locate the title field or static HTML content.
- Change the label or text.
- Save and close Studio.
Hope it helps
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