Hanolux
Hanolux is a family-owned Belgian company specializing in high-quality outdoor living products, including jacuzzis, swim spas, and garden furniture. With decades of experience, they are a trusted partner for premium brands, providing expert installation and personalized service to create unique outdoor experiences.
The challenge
Hanolux encountered several challenges during their migration from the legacy Adsolut system, including persistent data integrity issues. A major problem was that all migrated contacts were incorrectly created as companies, regardless of their VAT status. Additionally, discounts were not being applied to invoices, and many migrated sales orders were missing their attachments, leading to fragmented records.
dear digital’s solutions
dear digital provided a comprehensive solution by executing a phased migration and implementing custom modules. They addressed the data integrity issues by ensuring correct field mapping and creating custom fields, such as GUIDs, to link records between the two systems. This included a specialized two-part migration for sales receipts to handle the creation of both sales and delivery orders accurately. The team also implemented a HubSpot integration to automate helpdesk ticket creation and stage updates, ensuring a seamless flow of information between platforms.
The results
The implementation has delivered significant improvements for Hanolux. The sales process is now fully automated, from quotation to order confirmation, triggering stock reservation and delivery planning. Customer service is streamlined through a HubSpot-Odoo integration that automatically creates and updates helpdesk tickets. The migration also established a reliable foundation for all core business activities, ensuring key data like contacts, products, and financials are accurately captured and accessible within Odoo.
