CRM email unnecessary thread split

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CRM email unnecessary thread split

crm mail_thred odoo12

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Wojciech Nadobnik

Hello,

I have a small problem with CRM leads. Whenever I create an opportunity from email lead, and then try to email the client, he receives my message not as a reply for his original mail, but as a new email thread. All the emails sent to the client afterwards are grouped properly, there is a problem just with the first one. Can anyone tell me, what can be done about that? In advance thank You very much for reply.

Best regards,

Wojciech Nadobnik

Pouya Ashtiani

Facing the same issue here as well.

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