Account Manager (APAC)

32/F, 118 Connaught Road West, Sai Ying Pun, Hong Kong
Sales

About Us

Odoo is an online business management software with a complete suite of business modules, covering all your needs from front-end to back-end. Our online apps help you to manage your finances, sales, inventory & manufacturing, human resources, marketing, and team productivity with 66 official Odoo apps and over 39k third-party apps.

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Start a career with us. We offer you an extraordinary chance to learn and grow. Be involved with a very exciting product and a great team behind it.

Responsibilities

Join a vibrant and innovative team, working within an organization that values independence, flexibility and personal growth. As an Account Manager in our Customer Success Team (Direct / Indirect), you'll be responsible for our existing customer's subscription renewals, retention & satisfaction. You'll be handling your own portfolio of around 150 different companies within the APAC region (ranging from a small independent store to a large scale manufacturing company etc.) using Odoo as a software solution for their business processes. The companies you'll be in touch with are end-customers and resellers ('Official Partners') of Odoo. Your job will be to analyse and detect existing pain points in the management software of your customers and provide or up-sell Odoo solutions to improve their efficiency and to ensure a smooth collaboration between all parties involved.

You'll be working in a small, fun and young team with a 'play hard, work hard' mindset. 

Your responsibilities include:

  • Contacting and developing end customers and resellers of Odoo
  • Acting as the key interface between the customer and all relevant divisions
  • Build long term relationships with Odoo partners and your customer portfolio (growth)
  • Excel in transversal sales & product demonstration
  • Main focus is 80% on sales (renewals & up-sell opportunities)

MUST HAVE

  • Bachelor degree or higher
  • Bilingual (English + Burmese OR Japanese)
  • Strong software and new technology awareness
  • Excellent communication skill, you like to negotiate and to achieve targets
  • Have a proactive & sales-driven mindset 
  • Organised way of working
  • Problem solving attitude 

NICE TO HAVE

  • 1 - 3 years relevant experience
  • Immediate availability
  • Farmer attitude  

VALUES

  •  You are able to work in a fast-paced start-up environment with a hands-on attitude
  • You are open-minded and can react to change with agility
  • You are a quick and autonomous learner
  • You have an entrepreneur mindset and are not afraid to take appropriate initiatives
  • Willing to contribute to great company culture
Job Complexity:
Personal Evolution:
Variability of the Job:
Technical complexity:
Overachieving Possibilities:
Team / Company Size:

34 / 210 people

Avg Deal Size:

$8k

Sales Cycle:

2 month

Company Growth:

75% YoY

Company Maturity:

Profitable

Time off

15 days of annual leave, sick leaves

Sponsored Events

Friday happy hours, great team buildings, sports activities, company dinners

Gratuity

Commissions paid on a quarterly basis, end-of-year payment

Eat & Drink

Coffee, tea, fruit and snacks are provided at all time

Great Location

Opposite of MTR exit A2, Sai Ying Pun

Company Culture

Young, dynamic and international work environment

Work-life Balance

Flexible working hours, work from home benefit

Insurance Benefit

Medical, dental, mental and life insurance provided