İçereği Atla
Menü
Bu soru işaretlendi
1 Cevapla
1368 Görünümler

I was config in/out email server, and it working in module "sale" when i send " Requests for Quotation", but in module "purchase" incoming not working, client reply email but odoo not receive email, so how to fix it? Thanks all

Avatar
Vazgeç
En İyi Yanıt

Hi,


To receive client replies on "Requests for Quotation" emails in Odoo 16 Purchase module, it's essential that the outgoing emails include a properly configured reply_to address. This reply_to should use an email alias like purchase_company@yourdomain.com, which allows Odoo to identify and link incoming replies to the correct purchase order. Additionally, your Incoming Mail Server must be set up to handle these aliases so that replies sent to these addresses are processed correctly by Odoo. Without setting the reply_to field and configuring the incoming mail alias properly, Odoo won't be able to receive or process email replies to purchase orders.


Hope it helps

Avatar
Vazgeç
İlgili Gönderiler Cevaplar Görünümler Aktivite
2
Nis 24
1827
0
Mar 23
1736
0
May 24
1137
2
Haz 25
1557
1
Mar 25
2641