I'm trying to create a new user in Odoo 17.4. I click Settings > Manage Users > New. I fill out the name and email address and click Save manually. A warning comes up saying "Adding or inviting user(s) in your database will increase the amount of your subscription. Click on "Confirm" to continue." I click the Confirm button. I then get a large error screen beginning with "Oh snap! Failed to render QWeb template" The rest is the contents of an HTML page. At the bottom are Stay here and Discard changes buttons.
I'm not sure where to begin in diagnosing this problem. Any suggestions would be appreciated.
Shane.
Hopefully the solution provided by Ben will work, if not raise a ticket at: https://www.odoo.com/help
Someone else in the organization was able to create the user (not sure how). Thanks for the help, though.