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Hello,


We're using Odoo v14 Enterprise/Commercial edition. Whe we add Followers to a quotation, an email is sent apparently using the QWeb view named "message_notification_email".


This used to produse an email that would have a button that the customer could click on to get access to their quote witjout having to log-in. 


This button is now missing and we are not sure where to look for further help. I've posted below the content of the view, maybe we modified something and it is no longer compatible?

Thank you in advance,

Marius



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\ \ \ \ \ \ \ \ \ \ \ \ Internal\ communication:\ Replying\ will\ post\ an\ internal\ note\.\ Followers\ won't\ receive\ any\ email\ notification\.
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\ \ \ \ Sent
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\ \ \ \ using
\ \ \ \ Spearhead Cloud.



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Avatar
Vazgeç
En İyi Yanıt

When you add a follower it will send an email but the follower need to have portal access to be able to view the sale order.

You can use send email button in Sale order/ Invoice / purchase order and this uses mail_notification_paynow template which have a button which enable customer/vendor to view the document without access.

Here you are the code of send email from sale order:

odoo/sale.py at 14.0 · odoo/odoo · GitHub

Avatar
Vazgeç
Üretici

Thanks, that is the workaround we used. It is unfortunate that because we communicate with the customers via chatter but they have to constantly ask us for links to these objects.

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