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Hello,

I did a mass mailing test and perform an unsubscribe test from my mailbox without connecting to my Odoo server. A 403 error appears and says sue I have no rights. When I log in with a portal account, same thing.

How to unregister mass mailing on Odoo 12 ? pls


Resolv :

I found why. In the mailing, I clicked on "Posted". And I saw that the email will be sent in one hour. Presumed as I am to tested the unsubscription of a mocked. I clicked on "test" to send this email to a subscriber. Then in my test mailbox, I went on the mail and clicked on "unsubscribe" and the message 403 appeared on my browser. I did some research, I did not understand anything on the forums that I went. An hour later, my test mailbox received the planned email. So, I go on this new mail, I click on unsubscription and I can finally access the unsubscribe page.

Conclusion:

To test if unsubscribing is working properly, wait for odoo to send your mailings.


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Conclusion:

To test if unsubscribing is working properly, wait for odoo to send your mailings.

**You got it**

En İyi Yanıt

We had the same error using mass mailing in Odoo 11CE. The cause of the problem for us was that our web.base.url parameter was set to http but the unsubscribe url in the email was https. We changed our web.base.url paramter to https and that fixed the issue.

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En İyi Yanıt

In my case, I was testing the emails until I realized that it only works if we publish it.

In summary, if you have done a test it will not work, when you send the emails it will work correctly.






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En İyi Yanıt

Thanks for sharing your findings... I was also trying the same thing...

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