I am using Marketing Automation in Odoo 12. I am running one Email Campaign on Leads. My issue is, after running campaign, replied % is not count on my Email Activity. I have set incoming server and it fetch email properly and I have also make sure that in email, i have sent proper email address as reply to, which I have configured as Incoming Email.
I notice one strange thing. I have tried with set "Create New Record : Lead" in incoming email. After doing it, Replied % counts on Email Activity. But issue is, its always generate a new record of CRM Lead. If I am tring without set "Create New Record" in incoming email server and tring to fetch mail, I have got "No route found for from email and to email".
So, is there any way to track email replies without create a new record of CRM Lead. I think, there must be a way.
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- Müşteri İlişkileri Yönetimi
- e-Commerce
- Muhasebe
- Envanter
- PoS
- Proje Yönetimi
- MRP
Bu soru işaretlendi
3520
Görünümler
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Üye Ol| İlgili Gönderiler | Cevaplar | Görünümler | Aktivite | |
|---|---|---|---|---|
|
|
0
Mar 15
|
4104 | ||
|
|
2
Mar 15
|
7975 | ||
|
|
0
Ara 24
|
1232 | ||
|
|
0
Ağu 23
|
1829 | ||
|
|
0
Ara 21
|
1155 |