How to remove the action "send mail" in the contact

Question

How can I disable the 'send mail' action in the contact view of Odoo please? I m a beginner in odoo

Cybrosys Techno Solutions Pvt.Ltd · Accepted Answer

Hi,
You can delete the action from Window actions.Go to Settings -> Technical -> Window Actions.
Search for Send Email and choose the action with context *{'default_composition_mode': 'mass_mail', 'default_partner_to': "{{ object.id or '' }}", 'default_subtype_xmlid': 'mail.mt_comment', 'default_reply_to_force_new': True}*.
After you delete that, you won't see the option to send email from contact.

Hope it helps

Lucaran · Answer

We can't delete that send email action like removing a server action?

MA · Answer

You can disable the ‘send mail’ action in the contact view of Odoo by inheriting the mail.thread model and overriding the message_post method. This method is responsible for sending the email when the ‘send mail’ action is triggered. You can modify the method to prevent the email from being sent, or to add some conditions or validations before sending the email.

Here is an example of how to override the message_post method in a custom module:

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