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Ecommerce still cannot sell by multiples of packaging even in v19 where units and packages have been combined

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salesinventoryuompackagingecommercewebsite19.0
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Yogi

Ecommerce still cannot sell by multiples of packaging even in v19 where units and packages have been combined

 

Longtime user of Odoo enterprise here from v15, 16, 17, 18, and now 19. One thing that’s really bugging me across all these five versions is selling using the ecommerce/website app. For context, I setup a product X with internal UoM pieces (pcs), I purchase it in packaging of master carton (e.g. one hundred pcs per master carton), and sell it in packaging of box (e.g. ten pcs per box).

Buying and selling product X with the purchase and sales app is nothing unusual, units and packages can be converted. But the ecommerce app always sticks to the base unit (pcs). It’s definitely inconvenient for ecommerce buyers when they want to e.g. purchase 20 cartons they must manually input 200 pcs, or worse they can put in 205 pcs which’s not a whole number of cartons. Meanwhile ecommerce cannot sell by multiple of packaging unlike sales app.

As of v19 where units and packaging have been merged, this issue seems to still persists in ecommerce. Selecting different base unit is not feasible as it’d make awkward recordkeeping (e.g. on hand quantity of 100 cartons of 10 pcs or variations thereof, instead of directly showing 1000 pcs). I’ve consulted the docs if there’s any changes for v19 regarding this, which at the moment seems to be hasn’t been updated yet. I’m also aware of workarounds such as using second entry of product X—set with different UoM e.g. cartons of 10 pcs—specifically for ecommerce but this surely cannot be the default as then I would need to tediously shuttle stocks using MO from the base product X to the version of X used in ecommerce.

I would really appreciate solutions and insights regarding this situation as it really puts the dent in otherwise nicely designed ecommerce app.

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Yogi
Üretici

Good day Ray,

I’ve tried setting up a sample product closely mirroring your packaging setting. I couldn’t post images for the moment so I’ll try to describe my configuration.

 

Product X

UoM: Units

 

Packaging:

  • Box of 50
  • Carton of 5000

 

Unit and package setting:

Box of 50:

  • Reference unit: Units
  • Quantity: 50

Carton of 5000:

  • Reference unit: Units
  • Quantity: 5000

 

Unfortunately, I’m still missing the packaging selector in the ecommerce (the part between the price and add to cart button). Could I miss some settings somewhere that prevents me from achieving similar results?

Florian Sommerfeld

I have the same problem, I don't want to sell the standard UoM as id doesn't make any sense. For example, I'm selling aluminium profile, and i buy it in meters, but in the shop i want to sell it as a 2m bar, however, the meter still stays sellable, how can this be prevented? 

Avatar
Ray Carnes (ray)
En İyi Yanıt

Extra packagings/units of measure added on a product are now selectable on eCommerce. 

from odoo.com/odoo-19-release-notes


In Odoo 19.0 you can setup your Product like this:


And sell it online like this:

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Cybrosys Techno Solutions Pvt.Ltd
En İyi Yanıt

Hi,


Despite the unification of units and packages in the core sales application, the website shop remains restricted to selling only in the product's base unit of measure. This creates a significant inconvenience for B2B customers who need to purchase in specific packaging multiples, as they cannot select boxes or cartons directly and must manually calculate the equivalent base unit quantity.


The core issue is that the ecommerce module does not incorporate the packaging functionality available in the sales application. This represents a major gap between B2B and B2C ecommerce needs within Odoo. Your assessment is correct that creating a separate product entry with a different UoM for ecommerce is an impractical workaround due to the complex inventory management it would require.


Currently, the most viable solutions involve custom development. You can either create a custom module to extend the website product view to include packaging selection or explore existing community apps designed to bridge this functionality gap. Submitting an improvement request through your enterprise support channel is also recommended, as collective feedback may prioritize this enhancement in a future release. This limitation remains a notable dent in an otherwise well-designed ecommerce application, particularly for businesses operating with complex packaging requirements.



Hope it helps

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