İçereği Atla
Menü
Bu soru işaretlendi
1 Cevapla
13945 Görünümler

Hello,

Product with EAN13 code in my product table and Correct EAN13 in the DB.

SCanner is a Magellan 3200 vsi

Barcode value of my test product = 4027521510388

When scanning with Barcode Scanner conected to the PosBox, when I scan I receive the following error message :

Unknown Barcode

F4027521510388

The Point of Sale could not find any product, client, employee or action associated with the scanned barcode.

... My problem is that when perform a scanning of an article I receive allways the same message and the product exist in the database ?!

The strange thing also is that letter F in front of the EAN13 Code.

Did anyone allready face such situation?


Avatar
Vazgeç
Üretici En İyi Yanıt

Well problem is solved ... it was just the Label ID "F" who was configured by default !

I removed the label ID in the settigns of the Scanner and everything is now working just fine.

Avatar
Vazgeç
İlgili Gönderiler Cevaplar Görünümler Aktivite
1
Ara 16
4915
0
Ağu 16
5151
6
Ağu 16
28503
1
Tem 16
5132
4
Nis 16
7003