İçereği Atla
Menü
Bu soru işaretlendi
2 Cevaplar
1517 Görünümler

We have a weird issue, some products has the word 'copy' in a parenthesis at the end of its name in the description column on order lines. The actual name of the product doesn't have it. I know the description column uses the 'display_name' field along with some other things to generate that description but I have checked the 'display_name' on those products and that doesn't have that word either. I can't figure out why it is appearing and only on some. We have bunch of custom works but none of them modifies anything on order lines. This is both on SOs and POs.


Avatar
Vazgeç

check the sales description in Proeduct master under the Sales tab. Maybe the "copy" is included in that.

Üretici

Nope, that is empty, no description added on any of the description field, there are just some things on Internal Notes which doesn't contains the word 'copy'.

En İyi Yanıt

If you have multi language, check the transalations. They must be maintained if you copy a product.

Avatar
Vazgeç
En İyi Yanıt

Hi,

Verify if the word 'copy' is included in any of the product variant names associated with these products. Sometimes, variant names are appended to the main product name, and this could potentially cause the discrepancy.


Hope it helps

Avatar
Vazgeç
Üretici

We have variants turned off for this project. I still checked the variant by manually accessing it, it doesn't have that word.

İlgili Gönderiler Cevaplar Görünümler Aktivite
0
Oca 25
971
2
Ağu 25
1628
1
Tem 25
703
1
Şub 25
1552
2
Ağu 24
1171