We also have a new feature which is working on the base of alias. While creating OpenERP users, it will automatically create alias for particular user. Condition is that Alias must be Virtual email address with domain of openerp instance like john@examplecompany.openerp.com, jill@examplecompany.openerp.com. Now, if one will send email on this alias address of John/Jill, They both will be able to see the message in OpenERP Inbox related to them after login.

Thanks, Priyesh Solanki

Ah, thanks Priyesh. I don't know what I was thinking to miss that you could just 'create' another inbound mail server. As for the alias configuration, I still don't understand how that works exactly. Does it function like an email address within OpenERP without actually having requiring an email account to be set up on a mail server?

OpenERP 7.0 deploys a new concept called email aliases. The email alias can be given to a user and any OpenERP object. Thus, incoming emails can be integrated automatically in OpenERP. You do not need to configure several email gateways anymore. Each document may have aliases defined for it. These email aliases are based on a given mail alias model. As an example, an incoming mail about an issue can be used to generate a new issue entry in the CRM App.

Make sure not to forget to specify the domain alias in the Settings/Configuration/General Settings menu, section “Email” for this feature.

I understand the concept that if an email is addressed to sales@examplecompany.com, OpenERP can be configured to create a lead in the CRM app and that users in the sales department can receive that lead and that this can be done somehow using aliases. I just can't figure out how to actually do that in Settings/Technical Settings/Email/Aliases. It would be great if someone could describe a step by step process. I'm sure many would benefit. And yes, I set the domain alias to "examplecompany.com". I presume it's not necessary to insert 'openerp' as you did, though tell me if I'm wrong.

No, it's not necessary to insert 'openerp' as i have did before, it was just for example. I meant that you need to set that domain on which instance of Openerp server is running at your end. For ex, If you go to the browser, write in url like examplecompany.com and it triggers to the OpenERP Login page, so in this case, your alias will be set as examplecompany.com. Hope this will help you.

ah, I see. So if I need to type "10.1.1.100:8066" into the browser address bar to get to the login page (were just running on a LAN at this stage), then I should enter "10.1.1.100:8066" in the domain alias field on the General Settings page? Or is it not necessary to enter the port number, just "10.1.1.100" would do?