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Using windows version,
When i hit the print button from Suppliers Invoice menu. It says ...:"loading" then "still loading" and further on. The PDF is never created. I unable to print suppliers invoice,
But printing customers invoice is not a problem.
Can some one please guide me as to what could have gone wrong?
Following is what my server log shows.
2014-01-25 05:24:45,367 18276 WARNING HVLSnew openerp.modules.module: module crm_helpdesk: module not found 2014-01-25 05:24:45,368 18276 WARNING HVLSnew openerp.modules.module: module crm_helpdesk: module not found 2014-01-25 05:24:45,368 18276 WARNING HVLSnew openerp.modules.module: module crm_helpdesk: module not found 2014-01-25 05:24:45,368 18276 WARNING HVLSnew openerp.modules.graph: module crm_helpdesk: not installable, skipped 2014-01-25 05:24:45,369 18276 WARNING HVLSnew openerp.modules.module: module portal_claim: module not found 2014-01-25 05:24:45,371 18276 WARNING HVLSnew openerp.modules.module: module portal_claim: module not found 2014-01-25 05:24:45,371 18276 WARNING HVLSnew openerp.modules.module: module portal_claim: module not found 2014-01-25 05:24:45,371 18276 WARNING HVLSnew openerp.modules.graph: module portal_claim: not installable, skipped 2014-01-25 05:24:45,380 18276 WARNING HVLSnew openerp.modules.graph: Some modules were not loaded. 2014-01-25 05:24:45,381 18276 INFO HVLSnew openerp.modules.loading: loading 77 modules... 2014-01-25 05:24:45,391 18276 WARNING HVLSnew openerp.modules.module: module sale_journal_sequence: module not found 2014-01-25 05:24:45,391 18276 WARNING HVLSnew openerp.modules.module: module sale_journal_sequence: module not found 2014-01-25 05:24:45,391 18276 WARNING HVLSnew openerp.modules.module: module sale_journal_sequence: module not found 2014-01-25 05:24:45,391 18276 WARNING HVLSnew openerp.modules.graph: module sale_journal_sequence: not installable, skipped 2014-01-25 05:24:45,397 18276 WARNING HVLSnew openerp.modules.graph: Some modules were not loaded. 2014-01-25 05:24:45,398 18276 INFO HVLSnew openerp.modules.loading: loading 77 modules... 2014-01-25 05:24:45,401 18276 WARNING HVLSnew openerp.modules.module: module crm_helpdesk: module not found 2014-01-25 05:24:45,401 18276 WARNING HVLSnew openerp.modules.module: module crm_helpdesk: module not found 2014-01-25 05:24:45,403 18276 WARNING HVLSnew openerp.modules.module: module crm_helpdesk: module not found 2014-01-25 05:24:45,403 18276 WARNING HVLSnew openerp.modules.graph: module crm_helpdesk: not installable, skipped 2014-01-25 05:24:45,403 18276 WARNING HVLSnew openerp.modules.module: module portal_claim: module not found 2014-01-25 05:24:45,404 18276 WARNING HVLSnew openerp.modules.module: module portal_claim: module not found 2014-01-25 05:24:45,404 18276 WARNING HVLSnew openerp.modules.module: module portal_claim: module not found 2014-01-25 05:24:45,404 18276 WARNING HVLSnew openerp.modules.graph: module portal_claim: not installable, skipped 2014-01-25 05:24:45,407 18276 WARNING HVLSnew openerp.modules.graph: Some modules were not loaded. 2014-01-25 05:24:45,407 18276 INFO HVLSnew openerp.modules.loading: loading 77 modules... 2014-01-25 05:24:45,411 18276 WARNING HVLSnew openerp.modules.module: module sale_journal_sequence: module not found 2014-01-25 05:24:45,413 18276 WARNING HVLSnew openerp.modules.module: module sale_journal_sequence: module not found 2014-01-25 05:24:45,413 18276 WARNING HVLSnew openerp.modules.module: module sale_journal_sequence: module not found 2014-01-25 05:24:45,414 18276 WARNING HVLSnew openerp.modules.graph: module sale_journal_sequence: not installable, skipped 2014-01-25 05:24:45,417 18276 WARNING HVLSnew openerp.modules.graph: Some modules were not loaded. 2014-01-25 05:24:45,417 18276 INFO HVLSnew openerp.modules.loading: loading 77 modules... 2014-01-25 05:24:45,424 18276 WARNING HVLSnew openerp.modules.loading: The model edi.edi has no access rules, consider adding one. E.g. access_edi_edi,access_edi_edi,model_edi_edi,,1,1,1,1 2014-01-25 05:24:45,424 18276 WARNING HVLSnew openerp.modules.loading: The model base.action.rule.lead.test has no access rules, consider adding one. E.g. access_base_action_rule_lead_test,access_base_action_rule_lead_test,model_base_action_rule_lead_test,,1,1,1,1 2014-01-25 05:24:45,424 18276 WARNING HVLSnew openerp.modules.loading: The model account.invoice.type has no access rules, consider adding one. E.g. access_account_invoice_type,access_account_invoice_type,model_account_invoice_type,,1,1,1,1 2014-01-25 05:24:45,424 18276 WARNING HVLSnew openerp.modules.loading: The model account.tax.register has no access rules, consider adding one. E.g. access_account_tax_register,access_account_tax_register,model_account_tax_register,,1,1,1,1 2014-01-25 05:24:45,796 18276 WARNING HVLSnew openerp.modules.loading: Model crm.helpdesk is declared but cannot be loaded! (Perhaps a module was partially removed or renamed) 2014-01-25 05:24:45,796 18276 WARNING HVLSnew openerp.modules.loading: Model crm.helpdesk.report is declared but cannot be loaded! (Perhaps a module was partially removed or renamed)
Please check your spelling of all file name which you are importing in __init__.py and __openerp__.py And also see depends in your __openerp__.py write require depend module and check your spelling of crm.helpdesk module may you change the name of folder of object name so that this error you getting. Be carefull in spelling checking.
Try the following:
- check if the partner has the VAT number.
- Edit the invoice and update the totals using ERP functionality.
- save
- try to print again
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you can check server log file. you can know about the actual error.