Applying Credit Note to Different Customer

Question

Our customers are branch locations of larger entity. Upon payment, they will often apply a credit from one branch to a different branch's invoice.
Ex: Branch 1 returns product. Credit 1 Issued. Then we receive payment and they have applied Credit 1 to an invoice associated with Branch 5.
Looking for best practices in this scenario.  TYIA

Jigar Vaghela (jva) · Answer

It is not possible now...so what you need to do is... create main Branch then always invoice to this main Branch then you can do.. so to branch 1, invoice to Main Branch and shipping to Branch 1. so always do invoice to main Branch. this way this problem is solved.

it is not possible because it is illegal...you think like you purchase something and after you cancel this order then your payment always credit from where you pay....

Thank you

İlgili Gönderiler	Cevaplar	Görünümler
Odoo 16 - Customer Payments - Allocate Payment to Invoices per Customer Remittance accounting payments	0 Tem 23	2792
Argentine Localization - Payments error accounting payments	0 Haz 22	2137
How to log Double Payments in Odoo -- I paid vendor twice by mistake Çözüldü accounting payments	1 Mar 20	4818
account.payment.register, xmlrpc client action accounting payments	1 Tem 25	1035
Zessionsvermerk accounting credit receivables	0 May 24	1328

Bu soru işaretlendi

Enjoying the discussion? Don't just read, join in!