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Admin user has 2FA enabled, however DUO did not backup the authenticator as it should of after a phone crash. Is it possible to disable totp from a user via command line or directly in the database? We are currently locked out of the Odoo interface. We are using version 14.

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En İyi Yanıt

You can do it using from database.Use this query.

update res_users set totp_secret='' where login='loginname.com';


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En İyi Yanıt

Hi,

It is possible to deactivate the 2FA from the Admin account for a user.
for that (In Admin account):-
->Go to settings > users
->Select the user in list view
->Click on Action button
->Then Click the Disable TOTP on users.

Regards

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I still get prompted to input the user's password though from the wizard that appears, and if I don't know the user's password then you can't use this method

En İyi Yanıt

I'm having the same problem. Is it possible to disable the 2FA function for my Administrator account via psql? Currently I'm not able to log in. I'm using version 14 as well.

Or perhaps I can assign other user to administrator level? Any input is highly appreciated.

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