Thanks for your answer, but what I really need is to segmentate the Type of the ticket.

I mean If I choose Customer Care apears some Type of the ticket, and if I choose Help Desk apears other Type of Ticket, acutally the list is the same for both

https://ibb.co/x7FgsRB

Thanks.

This is possible by managing STAGES.

Helpdesk --> Configuration --> Stages

You can see that the first two and last stage are common for both teams, while SOLVED and DONE are unique:

Modify the Stages to suit your needs - sharing some of them or none of them with your Teams.