Skip to Content
Odoo Meniu
  • Autentificare
  • Try it free
  • Aplicații
    Finanțe
    • Contabilitate
    • Facturare
    • Cheltuieli
    • Spreadsheet (BI)
    • Documente
    • Semn
    Vânzări
    • CRM
    • Vânzări
    • POS Shop
    • POS Restaurant
    • Abonamente
    • Închiriere
    Site-uri web
    • Constructor de site-uri
    • eCommerce
    • Blog
    • Forum
    • Live Chat
    • eLearning
    Lanț Aprovizionare
    • Inventar
    • Producție
    • PLM
    • Achiziție
    • Maintenance
    • Calitate
    Resurse Umane
    • Angajați
    • Recrutare
    • Time Off
    • Evaluări
    • Referințe
    • Flotă
    Marketing
    • Social Marketing
    • Marketing prin email
    • SMS Marketing
    • Evenimente
    • Automatizare marketing
    • Sondaje
    Servicii
    • Proiect
    • Foi de pontaj
    • Servicii de teren
    • Centru de asistență
    • Planificare
    • Programări
    Productivitate
    • Discuss
    • Aprobări
    • IoT
    • VoIP
    • Knowledge
    • WhatsApp
    Aplicații Terțe Odoo Studio Platforma Odoo Cloud
  • Industrii
    Retail
    • Book Store
    • Magazin de îmbrăcăminte
    • Magazin de Mobilă
    • Magazin alimentar
    • Magazin de materiale de construcții
    • Magazin de jucării
    Food & Hospitality
    • Bar and Pub
    • Restaurant
    • Fast Food
    • Guest House
    • Distribuitor de băuturi
    • Hotel
    Proprietate imobiliara
    • Real Estate Agency
    • Firmă de Arhitectură
    • Construcție
    • Estate Managament
    • Grădinărit
    • Asociația Proprietarilor de Proprietăți
    Consultanta
    • Firma de Contabilitate
    • Partener Odoo
    • Agenție de marketing
    • Law firm
    • Atragere de talente
    • Audit & Certification
    Producție
    • Textil
    • Metal
    • Mobilier
    • Mâncare
    • Brewery
    • Cadouri corporate
    Health & Fitness
    • Club Sportiv
    • Magazin de ochelari
    • Centru de Fitness
    • Wellness Practitioners
    • Farmacie
    • Salon de coafură
    Trades
    • Handyman
    • IT Hardware and Support
    • Asigurare socială de stat
    • Cizmar
    • Servicii de curățenie
    • HVAC Services
    Altele
    • Organizație nonprofit
    • Agenție de Mediu
    • Închiriere panouri publicitare
    • Fotografie
    • Închiriere biciclete
    • Asigurare socială
    Browse all Industries
  • Comunitate
    Învăță
    • Tutorials
    • Documentație
    • Certificări
    • Instruire
    • Blog
    • Podcast
    Empower Education
    • Program Educațional
    • Scale Up! Business Game
    • Visit Odoo
    Obține Software-ul
    • Descărcare
    • Compară Edițiile
    • Lansări
    Colaborați
    • Github
    • Forum
    • Evenimente
    • Translations
    • Devino Partener
    • Services for Partners
    • Înregistrează-ți Firma de Contabilitate
    Obține Servicii
    • Găsește un Partener
    • Găsiți un contabil
    • Meet an advisor
    • Servicii de Implementare
    • Referințe ale clienților
    • Suport
    • Actualizări
    Github Youtube Twitter Linkedin Instagram Facebook Spotify
    +1 (650) 691-3277
    Obține un demo
  • Prețuri
  • Ajutor

Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:

  • CRM
  • e-Commerce
  • Contabilitate
  • Inventar
  • PoS
  • Proiect
  • MRP
All apps
Trebuie să fiți înregistrat pentru a interacționa cu comunitatea.
All Posts Oameni Insigne
Etichete (View all)
odoo accounting v14 pos v15
Despre acest forum
Trebuie să fiți înregistrat pentru a interacționa cu comunitatea.
All Posts Oameni Insigne
Etichete (View all)
odoo accounting v14 pos v15
Despre acest forum
Suport

Incoming Mail Accounts Not working - hangs when I click RESET CONFIRMATION

Abonare

Primiți o notificare când există activitate la acestă postare

Această întrebare a fost marcată
serveremailincominghangsv10
2 Răspunsuri
6375 Vizualizări
Imagine profil
Scott H Bellows

Enterprise, V10

My incoming/outgoing Odoo mail servers used to work and I only recently discovered that the incoming mail server was not working...for quite some time now.  I can send an email from, say, the Sales module chatter window and it is received by my clients.  When they reply, however, I get no response.  When I go into the incoming server email accounts and try to Fetch, the system hangs (it says that it's loading but never finishes loading...even after more than 1/2 hour).  If I try to RESET CONFIRMATION, the system hangs.  If I try to delete the email address the system hangs.

I thought that the problem might be that I changed a password or something but find that when I edit the email accounts it does not let me edit the email address or the password (both are disabled fields).  I can go to my Outlook email and send a message to the Odoo incoming email address and can open up the webmail account for that Odoo email address and read the incoming message without a problem...but the message never goes to Odoo for me to read.

I'm 'stuck' and suspect that someone with more experience will get a chuckle out of this and tell me where I've gone wrong.  I've attached some screen shots that may or may not shed light on the subject.

https://www.dropbox.com/s/vuys2sh9tuc3ofk/IncomingServerEdits.png?dl=0



https://www.dropbox.com/s/djfagpqq6vj78lb/OutgoingMailServer.png?dl=0



https://www.dropbox.com/s/50trhl1pvxwywn3/Servers_AliasDomain.png?dl=0





Note: your post was edited by a moderator to show the images and include extra information in the question (define 'not working')

 

0
Imagine profil
Abandonează
Imagine profil
Scott H Bellows
Autor Cel mai bun răspuns

By 'not' working I mean that I'm not getting replies from my clients that go back 'into' Odoo...although some of them I have found when using my ISP's webmail service for the individual email accounts (not part of Odoo).

Also, if I try to Fetch email or Reset Confirmation, the 'wheel' just keeps spinning indefinitely.  See, for example, this: https://www.dropbox.com/s/tue2jiher2d7jqq/NotWorking2.png?dl=0

The last Fetch date for most of the accounts is quite old (but I'm not sure if this reflects when the software went out on its own to Fetch the emails or the last time that I manually tried to Fetch emails.  See this:

https://www.dropbox.com/s/uq5azqrvm5fa3oi/NotWorking1.png?dl=0

Thank you (Ray) for responding to my query.  I can't 'reset confirmation' because it just goes into loading mode (little wheel circling around) that never ends.  In a similar vein, I haven't used any third party software so am ruling that out (despite it being an excellent suggestion).  The idea of looking at logs is something that I guess I should have thought of...will be looking at that and will report back, for the record....

0
Imagine profil
Abandonează
Imagine profil
faOtools
Cel mai bun răspuns

Hi,

>> I edit the email accounts it does not let me edit the email address or the password (both are disabled fields)
Press the button 'reset confirmation' > Odoo would let change it > Confirm it back

If credentials are correct, a possible reason might be not in email server configuration, but in parsing certain emails. Odoo tries to proceed an email, but can't do it. It frequently happens when you overwrite message_new method (e.g. you use some community-built app). It may be any pure Python or encoding error, rigid logic of parsing text blocks etc. 

I guess, before coping with the server configuration you should:

  1. Study Odoo server logs when you try to fetch emails. Are there any errors or warnings?

  2. Try to 'clean' your inbox for a while. For example, put all emails to a new folder. Then, send a blank email to alias address and fetch emails.

Another possibility might be linked to your email server provider, which blocks Odoo to get emails. This would be also shown in Odoo server logs.


0
Imagine profil
Abandonează
Enjoying the discussion? Don't just read, join in!

Create an account today to enjoy exclusive features and engage with our awesome community!

Înscrie-te
Related Posts Răspunsuri Vizualizări Activitate
Action from incoming e-mail Rezolvat
server email fetchmail incoming
Imagine profil
Imagine profil
Imagine profil
Imagine profil
Imagine profil
4
dec. 20
14447
How can we process incoming emails
action server email incoming
Imagine profil
Imagine profil
Imagine profil
Imagine profil
Imagine profil
9
apr. 24
20199
Function Triggered while Incoming Email in CRM
crm server email leads incoming
Imagine profil
0
apr. 22
3392
Google app email not working as an incoming email server
server google apps email incoming
Imagine profil
0
mar. 15
10322
Can someone explain the full procedure to configure incoming mail? Rezolvat
email incoming
Imagine profil
Imagine profil
Imagine profil
Imagine profil
Imagine profil
7
mai 22
25754
Comunitate
  • Tutorials
  • Documentație
  • Forum
Open Source
  • Descărcare
  • Github
  • Runbot
  • Translations
Servicii
  • Hosting Odoo.sh
  • Suport
  • Actualizare
  • Custom Developments
  • Educație
  • Găsiți un contabil
  • Găsește un Partener
  • Devino Partener
Despre Noi
  • Compania noastră
  • Active de marcă
  • Contactați-ne
  • Locuri de muncă
  • Evenimente
  • Podcast
  • Blog
  • Clienți
  • Aspecte juridice • Confidențialitate
  • Securitate
الْعَرَبيّة Català 简体中文 繁體中文 (台灣) Čeština Dansk Nederlands English Suomi Français Deutsch हिंदी Bahasa Indonesia Italiano 日本語 한국어 (KR) Lietuvių kalba Język polski Português (BR) română русский язык Slovenský jazyk slovenščina Español (América Latina) Español ภาษาไทย Türkçe українська Tiếng Việt

Odoo este o suită de aplicații de afaceri open source care acoperă toate nevoile companiei dvs.: CRM, comerț electronic, contabilitate, inventar, punct de vânzare, management de proiect etc.

Propunerea de valoare unică a Odoo este să fie în același timp foarte ușor de utilizat și complet integrat.

Website made with

Odoo Experience on YouTube

1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.

Live support on Youtube
Watch now