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Odoo is definitely my no.1 nightmare as a business owner. Today's issue is: how to fix a typing mistake in the address line of an invoice before sending it to the customer? After spending many hours, desperately looking for the place where addresses are stored, I gave up and sent the invoice anyway.
I tried again tonight, with no success. Moreover, I discovered that the mistake will be reproduced forever on all my quotes and invoices and that there is no way to customize template in Odoo.
I understand how frustrating it can be to deal with seemingly simple tasks that become unnecessarily complicated in Odoo. The good news is that there's definitely a solution to fix the address issue, and I'll help you prevent this from happening again.
Here's how to fix the address in Odoo:
1. Go to Contacts (or Customers) in the main menu
2. Find your customer's record
3. Click on their name to open their details
4. Edit their address information
5. Save the changes
This will update the address for all future quotes and invoices. For the existing invoice that needs correction:
1. Go to Invoicing/Accounting module
2. Find the draft invoice
3. If already validated, you'll need to reset it to draft (three-dot menu → Reset to Draft)
4. Edit the address in the invoice form
5. Save and validate again
Pro tip: Consider creating address templates in Odoo for frequently used formats. This can help prevent future typos and save time.
Would you like me to provide more detailed steps for any part of this process? I'm here to help make Odoo work better for your business.
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
