My new managed hosting provider has configured V12e for me on a VPS running Ubuntu 16.  They are supposedly experts at Odoo installations and configuration.

I was provided with the address of *.*.*87:8070/web/database/manager for this Odoo instance.  Efforts to set a Master Password have been frustrating. Once set it can be bypassed with the browser refresh button. Hit refresh several times and the status of the Master Password seems to fluctuate.

Odoo is also responding on a second port, 8072. The host assures me that only one instance is running and that that 8072 is used for some chat features. However the master password tends to be required on 8072 database operations but it isn't used on 8070 very frequently.

It didn't happen if you don't have video.  Please take a look and help me understand what might be wrong with this install.  https://www.useloom.com/share/ef0ebbce2c99485983b1bfd72540fb7e

Thanks much!

David