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Transfer of serialized products from the parent company to the subsidiary branch V18

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inventorytransferserial_numberbranchesintercompany
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Diana Garcés Martínez

I have a question regarding inter-branch transfers in Odoo v18.

Currently, I have a main company configured with two branches, "A" and "B", which are set up as independent companies in the system. I created a product that is tracked by serial number.

When I try to transfer the product from the main company to branch "A", the system allows me to register the outbound movement using serial number 00001. However, when I try to receive the product in branch "A", Odoo prompts me to enter a serial number, and when I search for 00001, it doesn't appear. It even asks me to create a new one, which doesn’t make sense since the product is just being moved within the same corporate group.


My question is:

Shouldn’t the serial number remain consistent throughout the entire product traceability, even when moving between companies?

How can I configure Odoo so that it recognizes the same serial number in the receiving company, without forcing me to create a new one or generating errors?

In addition, I would like to know how to manage returns of the product from branch "A" back to the main company, using the same serial number (00001). Currently, when I try to validate the outbound movement, the system throws an error saying that the serial number already exists, and it won’t let me complete the transfer.

I would really appreciate your guidance on how to properly set up this flow and avoid conflicts with serial numbers across companies.

Best regards!

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Diana Garcés Martínez
Autor

Thank you very much for the response. My question is the following:


In the operations settings, there is an option called "Serial/Batch Numbers" with the following options:


Create new

Use existing

When activating the second option, which is when making the transfer from the parent company to the daughter branch, it lets me choose the serial number assigned from the parent branch, I get a warning error:

After clicking close, it lets me save it and accept the transfer, where it's reflected in the child branch's inventory.


When I try to return that item from the child branch to the parent branch, I get the same error, but when I click validate, it tells me there's another problem because it already exists and won't let me make the transfer.

Thanks

D Enterprise

Thank you for your detailed follow-up.
You're absolutely right that selecting “Use Existing” under the Serial/Batch Numbers setting allows you to receive the serial number created by the parent company. However, the warning you're seeing is due to Odoo's default behavior of treating serial numbers (stock.production.lot) as company-specific.
Best Practice Going Forward
To ensure smooth intercompany transfers (including returns), and to maintain consistent serial number traceability across branches, the recommended solution is:
Customize Odoo to Make Serial Numbers Global
We can implement a small custom module that:

Removes the company restriction on serial numbers

Allows shared serial numbers across all companies

Prevents duplicate errors during returns or intercompany transfers

Ensures that a single serial number (like 0000019) is always recognized system-wide

This way, you won’t be forced to recreate or duplicate serial numbers, and returns from one branch to another will work without errors.

Jaideep

Are the transfers completed with a delivery and receipt operation or are they done with internal transfers?

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D Enterprise
Melhor resposta

Hii

  1. Shouldn’t the serial number remain consistent throughout the entire product traceability, even when moving between companies?

-> Yes, in an ideal inventory system, serial numbers should remain unique and consistent across the entire organization, regardless of company boundaries, to ensure accurate traceability of individual items.

However, in Odoo’s default multi-company setup, serial numbers (stock.production.lot) are company-specific records. This means the same serial number (e.g., 00001) is stored separately in each company, which breaks seamless traceability between companies. Odoo treats serials as separate lots in each company.


2) How can I configure Odoo so that it recognizes the same serial number in the receiving company, without forcing me to create a new one or generating errors?

-> By default, Odoo does not support sharing serial numbers across companies. To achieve this, you have two main options:

Option A: Use a Single Company with Multiple Warehouses:

Keep all branches under one company.

Configure each branch as a warehouse or location.

Serial numbers will be unique and consistent across all warehouses.

No need to recreate serial numbers on transfers between warehouses.

This is the simplest and most reliable approach.

Option B: Customize Odoo for Cross-Company Serial Sharing:

Develop a custom module that:

  • Makes serial numbers global (not company-specific).
  • Synchronizes serial numbers during inter-company transfers.
  • Prevents duplication errors by linking the same serial number across companies.

This requires advanced development and thorough testing.


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Christine Deutsch

Hi Desk Enterprise, I have the following set up:
CompanyA, with connected Branches B and C. I want to transfer serial numbers between these warehouses, but the system considers branches as different companies. Is there a way to avoid that?

D Enterprise

Use a Single Company with Multiple Warehouses
How to Set It Up:
Keep only one company in Odoo (e.g., Company A).

Configure each branch (e.g., Branch B, Branch C) as:

A separate Warehouse

With its own locations

Perform transfers between warehouses using internal transfers (stock moves between locations).

Serial numbers will be recognized system-wide and won’t need to be recreated or duplicated.
i hope it is solve your error

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