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(Odoo 18 Enterprise): We are trying to do bank reconciliation but having issues when the partner/contact is located in different branch. We were able to do bank recon previously with same setup, but for some unknown reasons, now it stopped working. We are getting "Incompatible companies on records" when trying to select the partner/matching entries.


Details below:

We have a multi branch setup where we have One company with multiple branches

E.g: Company A -> Company AB, Company AC

Our bank account is created on Company A (main branch)

We have created Invoices for Customers in Company AB, and chose the bank account (in Company A) as payment method. Now when trying to reconcile the payments, we are getting the error below:

Incompatible companies on records:

- “BNK1/2025/00020” belongs to company “Company A” and “Partner” (partner_id: 'customer xyz') belongs to another company.

- “BNK1/2025/00020” belongs to company “Company A” and “Commercial Entity” (commercial_partner_id: 'customer xyz') belongs to another company.

Our contacts/partners are configured for specific branches. We cannot have contacts across multiple branches as this will cause an issue in terms of visibility/access.

How can we reconcile those records when the partner company is different from the Bank Journal company? Are there any settings/setup that is preventing this?

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