Hi!
I've created a custom email template for rejecting applicants from the Recruiting app, but I am unable to edit a specific part of the header. Sadly the forum won't let me attach a screenshot, but the part in question is right above the Subject of the email and reads "Ihr Bewerber" (german for Your applicant). I don't know where that line is coming from and it doesn't make a lot of sense for it to be there. However, it might also be a translation issue (maybe its supposed to say "Your application").
Any help would be greatly appreciated!
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I think its a translation so you can enable developer mode and go to settings -> Languages -> Translated Terms and search for "Ihr Bewerber" in the Translation Value.
This is coming from the header of the email view "mail_notification_light' and you can access it by open settings app then technical -> views then search for "mail_notification_light" and open it and you will find the below line
<span style="font-size: 10px;">Your <t t-esc="model_description or 'document'"/></span><br/>
This line show the model description with Your word before.
As I said before the issue is from translation, You can open the translation terms and search for Internal Source is equal to Your and you will find the translation is the screenshots https://ibb.co/DK1p2M5 https://ibb.co/BN2yJ6d
Thanks a lot for this detailed reply, it resolved my issue. I didn't find the correct translation entry because I was searching for "Ihr Bewerber" as one term instead of "Ihr" and "Bewerber" separately.
Your help is greatly appreciated!
Hi! Thanks a lot for your quick help. Unfortunately, I can't find a value that fits. Would it be possible to get rid of this field completely by editing the template another way?
You can enable developer mode, then go to settings then Technical then email templates and find the template and check the template content
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Updating Email Template
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Hi and thanks again for your help. Sadly, I cannot upvote or comment your reply, since I don't have enough karma.
I'll try again to attach a screenshot of the email I received, with the part I want to edit/remove marked blue: https://i.imgur.com/YfIW9OM.png. This screenshot shows the template configuration screen. I have blurred the body of the email (which I am able to adjust in the settings) in both screenshots, but I cannot find the correct place to edit the contents of the "wrapper".
Hi and thanks again for your help. Sadly, I cannot upvote or comment your reply, since I don't have enough karma.
I'll try again to attach a screenshot of the email I received, with the part I want to edit/remove marked blue: https://i.imgur.com/YfIW9OM.png. This screenshot shows the template configuration screen: https://i.imgur.com/qEhfqbq.png. I have blurred the body of the email (which I am able to adjust in the settings) in both screenshots, but I cannot find the correct place to edit the contents of the "wrapper".
Check my updated answer