How to add event ticket with correct price to sales order

Question

On the online demo, the 'Conference for Architects' event has two ticket types defined, Standard and VIP.
Selling tickets for this event via the website works as expected, with each ticket type being sold at the defined price.
However, when using a sales order to sell the tickets, the defined price of the selected ticket is not used - it is substituted by the price of EVENT_REG.
Create Order Lines:
Product: [EVENT_REG] Event Registration
Event: Conference for Architects (2019-09-11 - 2019-09-18)

Paresh Wagh · Answer

Hi Glyn:
It looks like the different types of tickets (Standard, VIP) are a part of the Events module and can be booked only via the web based interface. The Product master contains only one entry (EVENT_REG). The Event Configuration screen is where the two types (Standard and VIP) are defined. As a result of this, they will not be visible in the Quotation/Sales Order screen.
Hope that helps.

Ermin Trevisan · Answer

It looks like you have selected the EVENT_REG product in your sales order line, and therefore the price of this product is shown. There must be other products with other prices available for selection. Please make sure you have added these products to the corresponding event.

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