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james duprie

odoo 17. Using the web interface only.

I created an event to try and do some ticket sales, and when the event web page is (automatically) generated, it has 2 "buy tickets" buttons, and a third button that has no label. I can't delete the "buy tickets" buttons, and it only lets me change the link associated witht he buttons - neither button brings up the ticket sales form.
The blank buttong DOES bring up the ticket sales for, but it won;t let me edit ANY of the buttong characteristics - text, size, style, etc.....
any suggestions for what could be causing this?
thanks

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Cybrosys Techno Solutions Pvt.Ltd
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Hello,

It sounds like there might be a configuration issue with the event web page in Odoo 17. Here are a few suggestions to troubleshoot the problem:

  • Check Event Configuration: Ensure that the event is configured correctly, including the ticket types and prices.
  • Check Website Event Page Settings: Go to the event page settings in the Odoo website builder and make sure the buttons are configured correctly. You should be able to edit the button labels and links from there.
  • Clear Cache: Sometimes, clearing the cache in Odoo can resolve display issues.
  • Check for Conflicting Customizations: If you've made any customizations to the event page or buttons, there might be a conflict causing the issue. Try reverting any recent changes to see if that resolves the problem.
  • Check Browser Compatibility: Ensure that you are using a compatible browser with the Odoo web interface. Sometimes, browser extensions or settings can interfere with the functionality of web pages.

Hope it helps.

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