Skip to Content
Menu
Musisz się zarejestrować, aby móc wchodzić w interakcje z tą społecznością.
To pytanie dostało ostrzeżenie
3 Odpowiedzi
7757 Widoki

Hello,


When we create a project link to a customer, we add the customer in the project setting fields.

For some of our customers, we give them the portal access so they can follow the project from their user account and communicate with us on the task and issue.

We also would like to have them access to the document we attached to the project. We checked and they only see task and issue of the project but not the document.

Anyone knows how we can do this set up?

We are on v10 enterprise.

Best regards,

Philippe

Awatar
Odrzuć

Hi Fasluca,

Thank you for the quick feedback.

We will look into those

Best regards,

Philippe

Najlepsza odpowiedź

Hi Philip,

You can refer these two apps from Cybrosys and create your own app for project attachments.

website_event_attachements

website_product_attachments

Awatar
Odrzuć
Najlepsza odpowiedź

I would recommend creating a Project with a Task called "Documents" that contains the URL of a shared Document Workspace.

1. Create the Project

2. In the Documents App, find the Workspace that was automatically created and click SHARE to get the URL and manage security:


3. Add the URL to a new Task you create in the Project called "Documents"

4. Share the Project on the Portal:


Your Portal Users will then see something like this when the click the URL:






Awatar
Odrzuć
Najlepsza odpowiedź

If you add chatter to project form view, and put attachments as project's notes, customer would see attachments in portal and even recieve it via email.

Awatar
Odrzuć

Same way customer may share documents by email.

Update: portal users may share files by sending email to project email. Answering to automated email will have no result.

Powiązane posty Odpowiedzi Widoki Czynność
0
lis 24
790
1
lis 24
1486
1
lip 25
2212
2
paź 24
1628
1
paź 24
1323