I have faced the following behaviour with a user that has the "handle by Odoo" set in the notifications:
- People reply to messages (typical discussion in a record's discussion area).
- The messages are logged in Odoo, the status is that they were "sent"
- The messages show in the Discussion feature (in Odoobot channel)
- The user does not get any notification concerning the arrival of the message
Getting warned is critical for the user as, otherwise, he won't be able to reply on time.
Does anyone know what might cause this?
Version: Odoo13 EE
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Księgowość
- Zapasy
- PoS
- Project
- MRP
To pytanie dostało ostrzeżenie
1
Odpowiedz
7741
Widoki
Yes .....behaviors with previous versions is changed...try something like this.
self._message_create(
body=message,
partner_ids=[self.env.user.user_manager.partner_id.id],
message_type= "notification",
subtype_id= self.env.ref("mail.mt_comment").id,
record_name= self.name,
subject= _("Message subject new"),
model= self._name,
res_id= self.id
)
Body and partner in list is enough for sending and you will get notification
Podoba Ci się ta dyskusja? Dołącz do niej!
Stwórz konto dzisiaj, aby cieszyć się ekskluzywnymi funkcjami i wchodzić w interakcje z naszą wspaniałą społecznością!
Zarejestruj sięPowiązane posty | Odpowiedzi | Widoki | Czynność | |
---|---|---|---|---|
|
2
lis 19
|
5317 | ||
|
5
lip 25
|
2351 | ||
|
6
lis 24
|
7454 | ||
How to automate initial configuration?
Rozwiązane
|
|
4
lut 24
|
6688 | |
Where can I find a report on cash in / out?
Rozwiązane
|
|
3
mar 24
|
3090 |