How to cancel uncollectible accounts receivable? Could someone please tell me the method within Odoo to cancel uncollectible accounts?
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1. On the Invoice you wish to write-off, click CREDIT NOTE
2. Enter the reason, and a future reversal date* (change the Journal as needed) and click REVERSE
3. Change the account on the Credit line(s) to the contra-asset account you want to use
When the Credit Note is posted, the debit will be moved / reclassed to your Bad Debt account. It is automatically matched to the Customer Invoice.
* a future reversal date is necessary so you can edit the account on the Credit Note before posting, if you cannot do this you will need to
- click RESET TO DRAFT on the Credit Note to unpost it
- adjust the account to the contra-asset account you want to use
- click CONFIRM to post the Credit Note
- scroll to the bottom and click ADD to match the Credit Note with the original Customer Invoice
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Oh, thank you so much