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hello everybody . in res company when add branch where save get this Error i solved by uninstall account module but i lost my data how can i solve without uninstall module account 


RPC_ERROR

Odoo Server Error

Traceback (most recent call last):

  File "/home/odoo/Desktop/odooERP/odoo-17.0/odoo/tools/ir_model.py", line 2164, in _xmlid_lookup

    raise ValueError('External ID not found in the system: %s' % xmlid)

ValueError: External ID not found in the system: account.1_pos_receivable


The above server error caused the following client error:

RPC_ERROR: Odoo Server Error

    at makeErrorFromResponse (http://localhost:8069/web/assets/dd09f31/web.assets_web.min.js:2870:163)

    at XMLHttpRequest. (http://localhost:8069/web/assets/dd09f31/web.assets_web.min.js:2874:13)

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Hi,

The error message "External ID not found in the system" typically occurs when Odoo is unable to locate the specified external identifier (XML ID) in its database.

In your case, the XML ID gb_custom_hr.action_report_employment is not found in the system. This could happen for several reasons:

1)Double-check the XML ID to ensure that it is spelled correctly and matches the actual ID used in your code or configuration.

2)Verify that the XML ID is correctly defined in your code or data files. It should be defined either in a view, a menu item, an action, or any other relevant place.

3)If this XML ID is defined in a module, ensure that the module containing the XML ID is installed and properly loaded in your Odoo instance.

4)Ensure that you are referencing the XML ID within the correct scope. For example, if the XML ID belongs to a specific module, make sure you are referencing it within that module's context.

5) Make sure you have given the  XML id in the manifest before it is referenced or used in a different place


6)Upgrade your base module,accounting module and POS module


Hope it helps

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I solved: in Account>> Configuration>>>Setting >> Reload Package Generic Chart Template 

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Hi,
Try upgrading the account module instead of uninstalling and see if that solves the issue.

Thanks

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Hi Mr.Niyas Raphy I did but not working any other solution thanks

go to external identifiers menu under settings -> technical and search for the id 1_pos_receivable and delete it and then upgrade again

niyas, thanks for the suggested solution but may i know what is the impact of reload the chart of accounts.

any idea ?

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