For all our customers bank synchronization stopped working recently around the 7th of april.
I have to give consent again, to Spendee? I thought we used saltedge / Ponto but not sure.
Consent to Read-Only Access to Data
In order to provide you with Account Information Services, Spendee a. s. needs your approval to access the following information from the account(s) you hold at ABN AMRO:
In the settings tab online synchronization it says:
Expired synchronization date: 30-09-2025
Last synchronization: 07-04-2025
Did something change in the authorization for bank synchronizations and what did change? Where can I find information on this topic and what do I tell my customers.
What is the best way to let our customers reauthorize?