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Customer made a payment previously and their is a balance eg the tax. After which the customer send a tax exempt to not pay the tax. Odoo 10 does not accept 0 payment in its journals so how do i post the difference in the tax account and mark invoice as fully paid  

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Najlepsza odpowiedź

1. Find the Journal Item that represents the AR component for just the Tax.


2. Select it and choose "RECONCILE ENTRIES" from the ACTION menu (even though you have just a single item/entry).



3. Click RECONCILE WITH WRITEOFF.



4. Complete the Wizard to tell Odoo how the WriteOff will be handled.  Here is where you specify which Account to use.


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