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Hello,
I am experiencing an unexpected issue with the customer invoice sequence in Odoo v17.3E. Without making any changes to the settings, the invoice sequence has suddenly changed from INV/2024/00272 to INV/1062/00001 as shown in screenshot below.
Has anyone else encountered a similar issue, or does anyone know how to deal with this issue?
Thank you!
Hi,
Someone used re-sequencing option from the action button ?
Thanks
Hello,
Yes, it is what I did. But I wanted to know why this issue arose in the first place?
No, I don't think someone use that option. but I used it to fix the issue.
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1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
I haven't encountered this issue. But if you put tracking=true to the field, you'll know who change the value from the chatter.
I have the tracking enable and not one has changed the sequencing, and the users don't have access to developer mode.