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We use Odoo 15. I have an automation set up so that when a new Maintenance Request is created, an email should automatically be sent to every member of the Maintenance Team for which the request was created. However, it appears the automation is actually just posting the email template I created in the chatter on the request, and not actually sending the email. The Action menu item works for sending the email, but it should be automatic. Below is my automation setup.



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Did u setup incoming mail and outgoing mail ? 

That's how i solved mine.

You can reach me on WhatsApp : +225 0545145391

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Hi 
Create a function to do the automatic action

    def to_send_email(self):
        """ Action to send an email"""

       template = self.env.ref(
            'module_name.template_id')
        for rec in self.member_ids:
        //We get the maintenance team members
            template.send_mail(self.id, force_send=True,
                               email_values={'email_to': rec.login})
                               
                               
     def create(self):
      //  supering the maintenance creation function, you can call the to_send_email function into the create function  

Hope it hepls

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