I want to use odoo for handling calls and customer. (like customer care channels). i want to use it to handle a call center.which module should a use for this??

Question

Guilherme Anrain Lindner · Answer

You should use CRM (Custumer Relationship Management)

Manage your sales funnel with no effort. Attract leads, follow-up on phone calls and meetings. Analyse the quality of your leads to make informed decisions and save time by integrating emails directly into the application.

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