Hello, So i am having a trouble after restoring a backup in the production branch it when i connect to odoo it shows a banner on top that says the database is neutralized for testing i tried the following solutions:
1 - delete database.is_neutralized system parameter from settings
2 - delete this key from inside psql
3 - rebuild the production branch after these actions
still no success is there a process or something that i need to do to deneutralize the database in order for the production branch to work properly?
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Hi,
Delete the database.is_neutralized parameter from Settings > Technical > System Parameters.
Alternatively, delete the key directly from PostgreSQL using SQL: DELETE FROM ir_config_parameter WHERE key = 'database.is_neutralized';
Rebuild the production branch from Odoo.sh to apply the changes.
Activate developer mode by going to Settings and clicking "Activate the developer mode".
Go to Settings > Technical > User Interface > Views and search for the term neutralize.
Open the views named web.neutralize_banner and website.neutralize_ribbon, uncheck the “Active” box, and save.
Refresh the Odoo interface to confirm the banner is removed.
If the banner still appears, repeat the rebuild step to ensure changes are applied.
Hope it helps.
Thanks for the answer
i already deleted the is_neutralized parameter. so the banner showing after deleting that is just UI and has nothing to do with the database being neutralized right?
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Hi samual,
1. Settings > Technical > System Parameters.
Delete/ Archive the database.is_neutralized
2. Settings > Technical > Views
Delete/ Archive the Neutralize Banner record
Hope this helps.
So using this method the database wont expire after 21 days?
I am trying to figure out if there is any other confguration that is needed to disable the neutralization
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Download the backup again.
This time, download with Type of dump "Exact database dump" instead of "Neutralized database dump for testing/troubleshooting" ?
I already checked the "Exact database dump" and deleted the database.is_neutralized key
Thanks for the answer
i already deleted the is_neutralized parameter. so the banner showing after deleting that is just UI and has nothing to do with the database being neutralized right?